As mentioned in our refund policy, in order for us to process refunds, you must first forward your purchase reciept to our support email, as above.  Our staff will get back to you within 24-48 hours subject to the time of the day and public holidays.  We will stronly deny any refund requests through Paypal if you start a dispute or claim before contacting us through our support helpdesk first.  We do not entertain serial refunders, we are watching you and you will be blacklisted from Warrior Plus, JVzoo & Paypal